In an effort to provide a quality service for its subscribers across Liberia, Lone Star Cell MTN on Wednesday, February 6, 2019 launched a new campaign called ‘Here for You.’ The campaign aims to create a one-stop shop on one of its popular offers in the market.
The launch event was held at the Lonestar Cell MTN’s main office in Congo Town and was witnessed by may of its costumers.
Gaston Endeme, Chief of Information Officer, said the campaign was intended to add value to its popular promotions for customers which, he said, the company decided to offer at least ten minutes of free calls to any networks in Liberia and five minutes of international calls.
“As of now, every Lonestar Cell MTN recharge card you are going to get, 5 minutes international calls and 10 minutes of calls to all networks in Liberia and, because of this, we have up to approximately a hundred thousand subscribers between yesterday. Today some of you have already started enjoying now,” he noted.
He added that in order to satisfy customers, the company has also increased its working hours from 8 a.m. to 8 p.m., which he claimed that no other network has done in Liberia. He noted that the extension was mandated because the company has many services, that will also allow customers to put forth their plight at any time.
Lauriene Guilao, Deputy CEO, said as an organization, there is a need to change the way it operates, which is part of the campaign, “to ensure that we are safeguarding the way that we want to spend for our costumers, and those are the things that we have done as a business.
Mr. Endeme told costumers that the ‘Here For You’ campaign indicates the company looks at the social and economic impact of the promotion and that, as part of its popular promotion, Lone Star Cell MTN in partnership with the Ministry of Education has ensured that students’ registration process is fully facilitated. The company has also made available 1,000 scholarships for students attending government schools. The scholarship, according to him, students who will pay their fees through mobile money will be able to enter a raffle draw, which will be done in collaboration with the Ministry of Education.