LIPACE Opens ‘Call Center’ for Students Writing WASSCE

Benjamin Freeman, Executive Director of LIPACE at the news conference in Paynesville

 By Simeon S. Wiakanty and Hannah N. Geterminah

Barely a day since 12th Graders commenced writing the West African Senior School Certificate Examination (WASSCE), the Liberia Institute for the Promotion of Academy Excellence (LIPACE) has opened a  “Call Center” where students sitting the exam can share their experiences.

Benjamin Freeman, Executive Director of LIPACE, said the organization is now set to listen to students share their experiences in terms of other challenges as they go through writing the WASSCE.

Freeman said the operation of the “Call Center” is historic for Liberia as the organization transitions to a more regional exam in the West African academic corridor.

He told journalists in Monrovia yesterday that LIPACE, being Liberia’s first independent “External Call Center,” is currently set to operate as an information sharing center for Liberian high school students and teachers, as well as school administrators, in developing the conduct of the WASSCE.

The Center, according to Mr. Freeman, is going to provide an effective feedback mechanism that will enable the organization respond to the many challenges affecting students during exams and, more effectively, to understand those factors that affect their performances.

He meanwhile encouraged students to call cell #s 0778595771, 0778595772, 0778595773/ 0881462244, 0881462247 and 0881462248, to give what they think about the exam, highlighting  the level of improvement that will be necessary as they go along.

“It is an independent external call center; even though we are going to be working with the students to provide that mechanism, yet we remain all by ourselves so that we can document the voices of the exam takers, most of whom are sitting the exam for the first time,” Freeman said.

He noted that as Liberia transitions to WASSCE, LIPACE wants to document stories of students and teachers, including school administrators. More importantly, the organization, at the end of the 2018 WASSCE exam, will create a kind of integrated stakeholders’ meeting, which will be based on the experiences and lessons learned from the students.

LIPACE is currently collaborating with the West African Examination Council (WAEC), to share the lessons learnt from students in order to improve the system.

The entity is currently operating in Montserrado, Gbarpolu and Bomi counties.

In 2014, LIPACE published Liberia’s first study guide called “WAEC end Review,” which was approved by authorities at the Ministry of Education, to be used in secondary schools.

Every year students (12th Graders) across West Africa write a test to evaluate their readiness for higher and more specialized studies, which may also certify that they have completed their ordinary level education.

This test, widely known as WASSCE, is designed to prepare students for higher education. It has also become a major determinant factor for qualification to higher education and also a validation of the quality of ones’ ordinary level education.

LIPACE, in the forefront of promoting academic excellence, is certain that this first exam experience will shed more light on the volume of work it needs to do in the country’s education system.


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