UBA Unveils New Workforce Model, ‘an Investment in Human Capital’

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Amid these trying economic times, the United Bank for Africa (UBA) has announced the promotion of 3,000 staff members, reinforcing its commitment to human capital investment and career promotion.

A letter by Chief Executive Officer (CEO), Mr. Kennedy Uzoka said since his appointment, “One of my priorities has been to address the needs of our people.  I strongly believe that if we take care of our people, our people will take care of our customers – our ultimate employers.

“Investment in our human capital is critical to our success.  It is a product of our ability to invest for the long term and create an institution that is built to last.  It is the bedrock of our determination to be Africa’s leading customer focused bank.”

In addition to the Group-wide promotion, Mr. Uzoka unveiled a new Workforce Model and an extension of the existing group car loan benefit, to 1,000 previously ineligible staff.

These policies, according to him, are in direct response to staff’s feedback from the Employee Engagement Survey, which the CEO said has helped define current and future human capital investment.

“The revised Workforce Model democratizes access to leadership roles and opportunities at the bank. All staff – regardless of track – can now aspire to leadership roles, if objective requirements are met.

“Reforming the leadership and service tracks disparity, which had been a source of frustration for some staff that had to convert tracks to advance professionally, illustrates again UBA’s commitment to creating an environment where talent and merit are rewarded,” he added.

Group Chairman Tony Elumelu congratulated UBA’s executive management, as he noted the current challenging business environment.

Mr. Elumelu, whose statement was contained in a speech delivered to staff of the institution, encouraged members of the industry to follow UBA’s lead, in putting its workers first.

He stated: “Promoting at this scale and creating career opportunities for staff at a time like this is an indication of industry leadership and worthy of emulation.

“It is no accident that this is occurring after the announcement of our strong 2016 results and as our shareholders receive dividends later this week.  We want all our key stakeholders to share our success.”

He praised the bank’s equitable policy. “I commend the bank for creating robust and meritocratic career opportunities for all staff at a time when some in our industry are downsizing staff.”

UBA recently announced N384 billion earnings for 2016, an impressive 22% growth over performance in 2015 and also grew profit before tax by 32% to N91 billion.  The strong performance also reflects the embedded culture of customer service, driven by high employee engagement and satisfaction, the bank said.

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