Official Statement from Lonestar Cell MTN
On Saturday, February 16th at 7:37 PM, our City Center site went down as a result of an ongoing police investigation into the alleged theft of a transmitter hosted on our site for the radio station Roots FM. Roots FM is home to the popular radio talk show, the Costa Show, and the case of the missing transmitter has attracted significant media attention.
Our staff and our maintenance provider were unable to access the site during the police investigation. This led to a fuel shortage in the generator and the consequent outage of the site which was not restored until 6:55 PM yesterday. The 23-hour outage affected some customers in Montserrado, Bomi and Grand Cape Mount counties. Subscribers in these areas were unable to access voice, data and SMS services. In addition, the outage affected internet services to key MTN Business customers.
While we host approximately 20 radio stations across the country, both in support of the media and as an arrangement for ad placement, our priority is our network which must remain protected in order for us to serve our customers. We will continue to support the media in ways that do not threaten our business, however, we have made a business decision to no longer host Roots FM on our tower.
We would like to take this opportunity to remind our valued customers that we are #Here4u.